We're passionate about creating and growing experience-led brands

Define your experience and plan implementation
WHAT TO EXPECT
Experience goals & closing the gaps
Customer journey concepts
Differentiated propositions
Initiative prioritisation
Capability requirements & epics
Project vision
Prototype
Customer context
Software requirements
Effort estimate & backlog

Design new experiences & build innovative products and services that transform your organisation
WHAT TO EXPECT
Systems reengineering
Standardised templates & components
Engineering for engagement
Atomic design system
Design labs
Access to industry leading IP
Establishment of high performance teams
Systemic innovation
Data driven design
Reduced management overhead

Get the most out of your experience design practice
WHAT TO EXPECT
Build & elevate your people
Professional skills development in the work
Practice development
Increased & improved performance
Unit & outcomes alignment
Organisational maturity
A roadmap to the future
Lead the industry
Employer of choice
Customer-led organisation

Managing Director UK & Europe

Executive Strategic Advisor
(Health Care and Education)
UK & Europe

Global Chief Experience Officer

Chief Executive Officer

Head of Learning & Innovation

Head of Digital

Head of Strategy

Head of Consult

Head of Recruit

Head of Relationships

Head of Digital Marketing
My experience with the Immersion Group has been fantastic - helping us run lean and agile UX. Their way of thinking is new & exciting, moving us in a direction that is more human-centric & innovative. I highly recommend this team as they have such talent & amazing frameworks.
Jamie and Candice from Immersion Group – thank you so much for your good work and amazing effort! I have really enjoyed working with you.
My experience of working with the Immersion Group team has been nothing but great! I found them to be very professional, extremely driven to produce results and a lot of fun to work with.