solutions
our solutions

We're passionate about creating and growing experience-led brands

ENVISION YOUR FUTURE

Define your experience and plan implementation





WHAT TO EXPECT


Experience goals & closing the gaps

Customer journey concepts

Differentiated propositions

Initiative prioritisation

Capability requirements & epics

Project vision

Prototype

Customer context

Software requirements

Effort estimate & backlog

deliver the change

Design new experiences & build innovative products and services that transform your organisation 




WHAT TO EXPECT


Systems reengineering

Standardised templates & components

Engineering for engagement

Atomic design system

Design labs

Access to industry leading IP

Establishment of high performance teams

Systemic innovation

Data driven design

Reduced management overhead

build sustainability

Get the most out of your experience design practice





WHAT TO EXPECT

Build & elevate your people

Professional skills development in the work

Practice development

Increased & improved performance

Unit & outcomes alignment 

Organisational maturity

A roadmap to the future

Lead the industry

Employer of choice

Customer-led organisation

INNOVATE. CREATE. DELIVER.
GLOBAL EXPERIENCE DESIGN EXPERTS

Our top talent includes designers, strategists and developers from all over the world, trained and skilled in the world of Experience Design

CUTTING EDGE METHODOLOGIES

Our teams remain on top of global and emerging trends, ensuring your brand gets the absolute best in processes, methodologies, approach and systems

HUMAN-CENTRED DESIGN EXPERTISE

Through a deep understanding and commitment to your audience, our experience design teams will deliver the best possible solution for your brand

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dedication
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projects
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years of experience
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cups of coffee
Our Professional Team
simon green

Managing Director UK & Europe

Nicola Haywood-Alexander

Executive Strategic Advisor 

(Health Care and Education) 

UK & Europe 

REYNHARDT UYS

Global Chief Experience Officer

viresh hargovan

Chief Executive Officer

Nehal Shah

Head of Learning & Innovation

Geoffrey Hardy

Head of Digital

Nicholas evans

Head of Strategy

Seth mbhele

Head of Consult

Lydia Erasmus

Head of Recruit

Joanna freeman

Head of Relationships

shaunei gerber

Head of Digital Marketing

WHAT OUR PARTNERS SAY

My experience with the Immersion Group has been fantastic - helping us run lean and agile UX. Their way of thinking is new & exciting, moving us in a direction that is more human-centric & innovative. I highly recommend this team as they have such talent & amazing frameworks.

Justin Evans HEAD OF UX

Jamie and Candice from Immersion Group – thank you so much for your good work and amazing effort! I have really enjoyed working with you.

PETER ELOFF OLD MUTUAL WEALTH

My experience of working with the Immersion Group team has been nothing but great! I found them to be very professional, extremely driven to produce results and a lot of fun to work with.

FRED LIEBENBERG OLD MUTUAL WEALTH