About – Immersion Group

About Us

ABOUT US

The demand for human-centred experience design is higher than ever as more brands are looking to experience design experts to curate best practice models to enhance and improve digital experiences that place emphasis on the people they are creating these platforms for. Immersion Group is a design practice of human-centred design experts specialising in creating the right vision for the digital experience our clients want for their employees and customers; and we bring this to life.

Why choose Us

With our deep roots in human-centred experience design, technology and people, we put your audience at the centre of your business strategy, mapping their needs to your outcomes and expectations to not only reach your goals but to exceed them

Operational Excellence

Peace of mind knowing your brand is in good hands. Our teams work quickly and efficiently in delivering on your goals and objectives. From discovery to delivery, your project will be handled with the utmost attention

Continuous Growth

We build rapid solutions that scale. From micro experiences to macro experiences, we'll help your organisation grow and thrive in a fast-paced digital world. Transform your organisation through enhanced employee and customer experiences

Team of experts

We are ready to tackle any challenge your organisation may be facing - as a fully remote-enabled organisation, we're a click away from helping you simplify complexity, break down silos and implement agile & rapid delivery capabilities

Expert Advisors

Our team of consultants is skilled and trained in assisting brands in achieving their experience goals and objectives. With a toolkit of best practice methodologies and ways of work, we'll work, blended within your own environment, alongside your teams in achieving this

UNIFIED SUPPORT

When you work with our teams, you will feel as though you have added a new support unit to your organisation - we are with you every step of the way - from strategy through to build, we will guide you to your Experience North star

100% Satisfaction

Our methods and approach together with our 23+ years of experience guarantees you satisfaction. From conceptualisation, innovation, strategy planning and delivery - our expert teams will help your organisation transform into an experience-led one

OUR PROFESSIONAL TEAM

SIMON GREEN

Managing Director UK & Europe

NICOLA HAYWOOD-ALEXANDER

Executive Strategic Advisor

(Health Care and Education)

UK & Europe

REYNHARDT UYS

Global Chief Experience Officer

VIRESH HARGOVAN

Chief Executive Officer

NEHAL SHAH

Head of Learning & Innovation

GEOFFREY HARDY

Head of Digital

NICHOLAS EVANS

Head of Project Management

SETH MBHELE

Head of Consult

LYDIA ERASMUS

Head of Recruit

JOANNA FREEMAN

Head of Relationships

SHAUNEI GERBER

Head of Digital Marketing

dedication

projects

years of experience

cups of coffee

WHAT OUR PARTNERS SAY

My experience with the Immersion Group has been fantastic - helping us run lean and agile UX. Their way of thinking is new & exciting, moving us in a direction that is more human-centric & innovative. I highly recommend this team as they have such talent & amazing frameworks.

JUSTIN EVANS HEAD OF UX

Jamie and Candice from Immersion Group – thank you so much for your good work and amazing effort! I have really enjoyed working with you.

PETER ELOFF OLD MUTUAL WEALTH

My experience of working with the Immersion Group team has been nothing but great! I found them to be very professional, extremely driven to produce results and a lot of fun to work with.

FRED LIEBENBERG OLD MUTUAL WEALTH